Mission Statement
As a well-established, contract cleaning & security service provider, Williams Cleaning & Security Group Limited is keen to remind our employees and customers of our humble beginnings as a small family run business built on the principles of honesty, reliability and with personal relationships at the fore.
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After identifying a need to provide a more comprehensive and professional service to the commercial sector, we have grown into a successful market leader Contract cleaning & security company in Warwickshire, but our home-grown principles remain. We’re about more than just cleaning. We’re about developing relationships and partnerships with our clients and working with them to find solutions to their problems.
Our Mission
We are committed to providing the highest quality service's available by exceeding the expectations of our clients, as well as their employees and visitors to their premises or facilities through continuous improvements in Quality, Services and Productivity.
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Management Functions: our internal online management system, ensures that our team adheres to the following four major management functions.
Planning: defining goals, establishing strategy and developing sub-plans to coordinate activities through a flexible management approach.
Organising: determining what needs to be done, how it will be done and who is to do it.
Leading: directing and motivating all relevant stakeholders through in-house and on-site training, employee suggestions and conflict resolution.
Controlling: regular audits and maintenance activities are executed to ensure that tasks are accomplished as planned, with outcomes reviewed and evaluated with the aim of continuous improvement.
Vision Statement
We are constantly working to be recognised by our clients, employees and the industry as the most respected and the leading provider of contract cleaning & security services and facilities support service in Warwickshire.
Core Values
We at Williams Cleaning & Security Group Limited are guided by our Core Values. These Core Values describe our company as we want it to be, and we want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long-term benefits for customers, employees, suppliers, and the communities we serve.
Williams Cleaning & Security Group Limited continually focuses on creating the absolute best place to work in the industry. Its company culture is characterized by a workforce that holds the highest standards of ethics, integrity, focused client care, and commitment to our Core Values:
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Respect: taking time to understand and value each person and respecting their choices.
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Responsibility: acting with integrity towards our staff, our customers, the community and the environment.
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Caring: a duty of care for our staff, customers and the environment.
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Excellence: to always look to provide the best quality experience with regards to our cleaning and our customer service.
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Integrity: to act with honesty, openness and do what we say we will do.
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Innovation: to be industry leaders.